Accessibility
Window snapping, window controls and other actions you run from the launcher.
System Settings → Privacy & Security → AccessibilityDownload and install
Get Supermac running.
Download the app, drag it into Applications, then activate the license key from your purchase email.
Download links and license keys live in the same customer portal.
Install
Four steps from checkout to launcher.
Download the app
Your purchase email contains both the license key and the Supermac download link.
- Open the link in that email, or sign in to the customer portal with the email you used at Polar checkout.
- Download the latest Supermac disk image (.dmg).
Move Supermac to Applications
Open the disk image, then drag Supermac into your Applications folder.
- Launch Supermac from Applications, not from the disk image or your Downloads folder.
- When the copy finishes, eject the Supermac disk image.
Activate the license you bought
Paste the license key from your purchase email into the activation window.
- Bought through Polar checkout? The key and download link arrive by email right after payment.
- One key covers up to 3 Macs you own or control. Keep the Mac online while it activates.
- Already set up? Open Supermac → Settings → About → License to check or activate the key.
Use it and allow access
Once a key is active, macOS asks for the permissions each feature needs. Click Allow when it asks.
- The first time you use window snapping, macOS asks for Accessibility. Screenshots ask for Screen Recording.
- Nothing is granted silently, and you can change every permission later in System Settings → Privacy & Security.
License
Activate what you bought.
Supermac checks the key with the licensing service when you activate, so the Mac needs internet access. Until a key is active, the activation window is the only one that opens.
- Open the purchase email from your Polar checkout. It has your license key.
- Launch Supermac and paste the full key into the activation window.
- Click Activate and keep the Mac online until it confirms.
- Moving to another Mac? Deactivate the old one in the customer portal first to free its seat.
Lost the email? Sign in to the customer portal with the address you used at checkout.
System requirements
What you need first.
- Mac
- An Apple silicon Mac.
- macOS
- macOS 14 Sonoma or later.
- Download
- The latest Supermac .dmg from your purchase email or the customer portal.
- Activation
- An internet connection while Supermac activates your license key.
- License
- One key for up to 3 Macs you own or control.
Permissions
Why macOS asks for access.
Supermac asks only when a feature needs it. You can say no and grant the permission later. Read the full macOS permissions guide for every access, why it is asked for and what stays on your Mac.
Troubleshooting
Install and permission fixes.
macOS won't open Supermac or says it can't be verified
Download Supermac again from your purchase email or the customer portal, then open the copy in Applications.
If macOS still blocks it, open System Settings → Privacy & Security, find Supermac under Security, click Open Anyway and confirm.
Only run a copy from your own purchase email or the portal. Don't download Supermac from third-party sites or turn Gatekeeper off.
The license key won't activate
Paste the full key from your purchase email with no extra spaces, and keep the Mac online while it checks.
The key covers up to 3 Macs. If you are moving from an older Mac, deactivate it in the customer portal to free the seat.
Still failing? Email support with the last four characters of the key and the exact message Supermac shows. Don't send the full key.
Window snapping or other window controls don't work
Open System Settings → Privacy & Security → Accessibility and make sure Supermac is on.
If it is already on, turn Supermac off and on again, then quit and reopen the app.
Screenshots are blank or capture nothing
Open System Settings → Privacy & Security → Screen Recording and make sure Supermac is on.
If it is already on, turn Supermac off and on again, then quit and reopen the app.
I can't find my purchase email
Check the inbox for the address you used at Polar checkout, including the spam folder.
Sign in to the customer portal with that address to get the license key and download link again.
Does Supermac run on Intel Macs?
No. The Supermac beta is built for Apple silicon Macs.
macOS 14 Sonoma or later is required.
Still stuck? Email hi@kitze.io, or read the troubleshooting docs and the help center.